Grievance Redressal Cell

Aim

To meet timely redress of grievance and concerns by students as and when they arise.

Goals & Objectives:

  • To redress the problems reported by the students.
  • To ensure strife free atmosphere in the institution through encouraging cordial student-teacher relationship and students-student relationship, etc.
  • To encourage the students to express their problems/grievances frankly, freely and without any fear of being victimized.
  • To ensure effective solution to the students grievances with an impartial and fair approach.

Functions:

  • The cases will be attended promptly on receipt of written grievances from the students. The cell formally will review all cases and will act accordingly as per the management policy.
  • The cell will give report to the authority about the cases attended to and the number of pending cases, if any, which require direction and guidance from higher authorities.

Procedure for Lodging Complaint:

  • The students may feel free to put up a grievance in writing or drop it in boxes.
  • The Grievance Cell will act upon those cases which have been forwarded with necessary documents.
  • The Grievance Cell will assure that the grievance has been properly solved in a stipulated time limit provided by the cell.